Business Systems Analyst

Business Systems Analyst

Job Description - The Role

We are a growing SME IT Services organisation currently seeking a Business Systems Analyst to join our team.  We are located in the Welsh ICE Innovation Centre in Caerphilly where we work alongside a community of many other growing businesses.

This is an excellent opportunity for a business-focused technology graduate to expand their career. You will be working alongside us and with our customers on ServiceTracker, our operational and management application for blue-collar service industries.  Our application is built on the platform.  We will give you first class training and professional development to enable you to become a consultant, administrator and developer.

We are looking for a rounded IT professional with business analyst skills and some development capabilities.  The right person will have a willingness to work with the latest technologies and make a contribution to the business from day one.



  • Business analysis and problem solving skills in a customer facing environment
  • Experience in object orientated programming language(s) (Java, Javascript and HTML)
  • Experience working with relational databases and administrating these systems (types of systems: CRM, ERP, BI tools,, etc)
  • Understanding of the ETL data modeling process
  • Data migration
  • Systems integration
  • Understanding of support management

Qualifications, Skills and Experience

The ideal candidate for this role will have excellent communication skills in addition to good verbal and written skills.  The person who is successful in this role must have a full driving license and willing to travel in the UK and potentially abroad.  With our ambitious company goals you will help create new technology and enhance your skill-set whilst working with some other exceptional team members!

Salary and Benefits

Salary: £22,000 - £28,000 (dependent upon experience) + life cover, pension, 20 days holiday (rising up to 25 days). 

Company: ServiceTracker Ltd

Britannia House

Caerphilly Business Park


CF83 3GG

Nature of Business: IT Solutions & Consultancy

Contact Name

Nigel Sargent     

Company Director

07768 954618



Apply now to Nigel Sargent or to request further information on this excellent opportunity:  07768 954618